Privacy
Introduction
This privacy policy has been compiled to help you understand why we ask you for your personal information when you engage with AKME Education and how we will store and use this information. Keeping your information safe and private is very important to us, and all our services are designed with privacy and security in mind.
We urge you to review this entire policy. By using our site you agree to the collection, use and disclosure of your personal information as described in this statement. If you do not agree to the terms of this statement, then please do not use our site.
As an education consulting company, AKME Education strives to provide the privacy and data protection that visitors around the world expect, and therefore we have updated our privacy policy and data processing to be compliant for all visitors with the principles outlined in the General Data Protection Regulation (GDPR) promulgated by the EU and effective May 25, 2018.
Definitions
The privacy policy and data protection declaration of AKME Education is based on the terms used by the European legislator for the adoption of the GDPR. Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. In furtherance of this goal, we would like to first explain the terminology used.
In this data protection declaration, we use, inter alia, the following terms:
1. Personal data
Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Data subject
Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
3. Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
4. Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
5. Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
6. Controller or controller responsible for the processing
Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
7. Processor
Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
8. Recipient
Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with European Union (“EU”), EU Member State, US or other applicable law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
9. Third party
Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
10. Consent
Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. Typically on the AKME Education sites, consent is given by checking a box or clicking on ‘OK’, ‘ACCEPT’ that describes the proposed use of the data and directs the data subject to this policy.
Name and Address of the controller
Controller for the purposes of the GDPR and other laws related to data protection is:
AKME Education
Email: contact@akme.education
Website: www.akme.education
Why we collect and process your data
We collect and process your personal data in order to provide the best possible services to our end-users (potential students) and our partners (education institutions, affiliates, etc.) We value the input of all our stakeholders and use our networks and connections within the education sector to maximise the benefit to students and institutions.
Examples of ways in which we process your data include:
• Contacting advertisers to review the effectiveness of campaigns
• Promoting new products and services launched by AKME Education
• Informing stakeholders of upcoming events by email
• Inviting feedback on our products and services
AKME Education endeavours to keep our stakeholders informed of our latest content, products and services in order to help both students and education institutions. We process your data and use direct marketing as part of this endeavour. It is necessary for us to use a variety of direct marketing channels and messages to ensure our stakeholders are kept informed, and wherever possible we make sure the messages we send are targeted and relevant.
What type of data do we collect
We collect the following data from our stakeholders:
• Name
• Telephone number
• Address
• Study preferences
Throughout your engagement with AKME Education, we may collect additional information, including:
• A history of marketing activities and communications we have exchanged with you. For example, details of emails sent and telephone calls.
• Details of any of our products or services you have engaged with. For example, details of advertising campaigns purchased, or attendance at one of our events.
Through our website, www.akme.education, we collect data in a number of specific ways.
Contact form
If you use the contact form on the website to contact AKME Education, then we will ask you to provide your contact details and information about your enquiry. The data you submit via one of our contact forms is sent to AKME Education through a secure method and stored on our secure Customer Relationship Management System.
Cookies
Cookies are text files that are stored in a computer system via an Internet browser.
Through the use of cookies, AKME Education can provide users with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our websites can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
You can choose to block cookies through your browser settings. Please note that if you disable cookies, some advanced features will be disabled and some of our services may not function as intended.
Geographical data and geotargeting
As with all websites, your IP address is sent to us each time a webpage is viewed. For some functionality we use this, along with geo-location information provided by your browser to provide location-specific content within our website. You can stop sharing this location information by changing your browser settings.
Anonymised analytics and insights
Occasionally, we will ask for additional information to help us monitor the reach and effectiveness of our services. For example, when creating an account, we may ask for your country of residence or postcode.
We use Google Analytics to log aggregated user data across all of our websites. No personal data is shared with Google Analytics.
Technical data
We also collect some technical information while you use our websites, such as information on the type of browser you use and your IP address. This information is used to maintain and monitor the performance of our website.
Storing your data
AKME Education uses third-party software and services to store and manage any personal information submitted through our website. We have data agreements in place with the companies who run these services and have carried out assessments to ensure that they are storing and processing data to the high standards we expect.
Specifically, we use our Customer Relationship Management tool to manage the contact details and contact history of our engagement with stakeholders.
How long will you keep my information for?
We will keep your data for as long as we are required to, either:
• By law, for example to meet financial regulations relating to payments
• For as long as we require the data to provide a service to you.
Your rights
Reviewing and updating your data
You can update the information we store on your behalf by making a request to the AKME Education Privacy Manager.
You have the following rights in relation to the data we hold
The right to be informed
You have the right to be informed why and how we collect your personal data, how we will use this information, who we share it with, what are the security measures we take to protect this information and what are your individual rights.
The right of access
You have the right to access the information we hold for you. You can request access to this data via a Subject Access Request, which you can do by contacting your AKME Education contact or the Privacy and Information Security Manager.
The right to rectification
You have the right for inaccurate or incomplete data we hold to be updated. You can make a request to have your data updated either through your AKME Education contact or the Privacy and Information Security Manager.
The right to erasure
You have the right to be forgotten at any point by contacting the Privacy and Information Security Manager or emailing contact@akme.education. At your request, we will remove all the data we have for you which we are not required legally to retain.
The right to restrict processing
You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are updated.
Right to withdraw consent
For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by clicking on the unsubscribe link in any email we send you or contacting the Privacy and Information Security Manager.
The right to object
You can object to the processing of your personal data at any point by contacting the Privacy and Information Security Manager. There may be instances where we may not be able to fulfil those requests, but we will provide you with an explanation when replying back to you.
Right to not be subject to automated decisions and profiling
None of our processing activities are purely automated. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.
Right to data portability
If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.
Sharing your data with partners
We work with range of suppliers and have agreements and procedures in place to ensure your personal data is protected through the service you receive from us.
Your personal data will only be shared with a supplier if you have explicitly given your consent.
Links to other websites
On our website there may be links to education-related websites. This privacy policy does not cover these links. We encourage you to read the privacy statements on the other websites you visit.
Changes to AKME Education Privacy Policy details
The date of the most recent version will appear on the top of the page. From time to time we may be updating this Privacy Policy, please review it each time you are to submit personal information. If we make any significant changes to this policy we will send you an email informing you of these amendments. If you do not agree with these changes please do not use our websites to provide personal information. You can also delete your account at any time.
Further questions
If you have any question regarding your personal data, please contact the Privacy Manager at the address below:
Privacy and Information Security Manager
AKME Education